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Where can I find the app? How do I get started?
Will my doctor make me use ScalaMed even if I don't want to?
Who can use ScalaMed?
Where can I use ScalaMed?
What device do I need?
See all 13 articles
How secure is this app? Is my data safe?
Can I delete the app or my cache?
What permissions do you need for this to work?
Can I make changes to my prescription?
Where can I find my prescriptions in the app?
How long does it take to receive my prescription from my doctor?
How do I know if I've been sent a prescription?
How do I find out more information about the medication I've been prescribed?
See all 7 articles
How will I know my medication is ready to be picked up or delivered?
How do I find the pharmacy I want?
How do I know when I need a refill?
Can I get my medication delivered or order it for pickup?
Will I be able to get my medication on time?
See all 6 articles
Insurance & Prices
Will my insurance accept ScalaMed prescriptions?
Settings & Profile
What types of warnings does ScalaMed have?
How do I logout of the app?
How can I give you feedback on the app?
I sent my prescription to a pharmacy, but it hasn't been filled yet. Help!
I sent my prescription to the wrong pharmacy. What do I do?
I can't log into my account - what do I do?
I forgot my password
I have a medical question
See all 16 articles
Help Desk Software