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Will my doctor make me use ScalaMed even if I don't want to?
Can I create an account to help someone else with their medication?
How accurate and up to date is ScalaMed's information?
Will you show me if my medication is in stock?
How do I pay for my medication?
See all 11 articles
How secure is this app? Is my data safe?
Why do I have to use a PIN or fingerprint?
Why do you need my health insurance or medical details?
What is an auto-lockout?
See all 7 articles
Can I make changes to my prescription?
Where can I find my prescriptions in the app?
How long does it take to receive my prescription from my doctor?
How do I know if I've been sent a prescription?
How do I get my prescriptions sent to ScalaMed?
See all 16 articles
Insurance & Prices
Will my insurance accept ScalaMed prescriptions?
Settings & Profile
How do I edit my personal & medical data?
How do I edit my notification settings?
What types of warnings does ScalaMed have?
How do I change which warnings I receive?
How do I logout of the app?
See all 6 articles
Can I change my name?
I got a new phone number - what do I do?
I sent my prescription to a pharmacy, but it hasn't been filled yet. Help!
I have a question about a pharmacy or my prescription
I lost my phone or got a new one. What do I do?
See all 17 articles
Help Desk Software