ScalaMed

FAQs 1

• FAQ

Using ScalaMed 13

• Where can I find the app? How do I get started?
• Will my doctor make me use ScalaMed even if I don't want to?
• Who can use ScalaMed?
• Where can I use ScalaMed?
• What device do I need?

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Security 4

• How secure is this app? Is my data safe?
• Where can I read your Privacy Policy and Terms and Conditions?
• Can I delete the app or my cache?
• What permissions do you need for this to work?

Viewing Prescriptions 6

• Can I make changes to my prescription?
• How long does it take to receive my prescription from my doctor?
• How do I know if I've been sent a prescription?
• How do I find out more information about the medication I've been prescribed?
• If I see a warning for an allergy or an interaction - what should I do ?

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Filling Prescriptions 6

• How will I know my medication is ready to be picked up or delivered?
• How do I find the pharmacy I want?
• How do I know when I need a refill?
• Can I get my medication delivered or order it for pickup?
• Will I be able to get my medication on time?

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Insurance & Prices 1

• Will my insurance accept ScalaMed prescriptions?

Settings & Profile 3

• What types of warnings does ScalaMed have?
• How do I logout of the app?
• How can I give you feedback on the app?

Troubleshooting 20

• I sent my prescription to a pharmacy, but it hasn't been filled yet. Help!
• I sent my prescription to the wrong pharmacy. What do I do?
• I can't log into my account - what do I do?
• I forgot my password
• I have a medical question

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