Prescriptions

Can I make changes to my prescription?
No. Our system is so secure than anyone who tampers with a prescription makes that prescription invalid. If for some reason you need a new prescription or a ...
Thu, Jan 10, 2019 at 11:37 AM
Where can I find my prescriptions in the app?
Open the ScalaMed app and login and all your prescriptions will be there.  For further information on any individual prescription, click "View/Fill"...
Thu, Jan 10, 2019 at 11:38 AM
How long does it take to receive my prescription from my doctor?
ScalaMed is fast. So fast that you'll receive a text message notifying you of a new prescription within ten seconds. Troubleshooting - If after 30 seco...
Thu, Jan 10, 2019 at 11:38 AM
How do I know if I've been sent a prescription?
When your doctor sends you a prescription, you'll receive a text message and a notification on your ScalaMed app. Here's how to turn on notificatio...
Thu, Jan 10, 2019 at 11:38 AM
How do I get my prescriptions sent to ScalaMed?
1. Tell the clinic you want to use ScalaMed 2. Download ScalaMed to your phone & register with your current cell phone number that matches your number at...
Thu, Jan 10, 2019 at 11:38 AM
How will I know my medication is ready to be picked up or delivered?
Once you send your prescription to a pharmacy, it can take up to ten minutes for the pharmacy to receive the prescription, and depending on how long they tak...
Thu, Jan 10, 2019 at 11:39 AM
How do I find the pharmacy I want?
You can use ScalaMed at virtually every pharmacy in the United States or US territories. To find a pharmacy that meets your needs just: 1. Select the prescri...
Thu, Jan 10, 2019 at 11:39 AM
Can you show me wait times at pharmacies nearby?
Not yet. If you want to check how long it will take to get your meds at a pharmacy, you can view their contact information from the appand give them a call t...
Thu, Jan 10, 2019 at 11:40 AM
How do I find out more information about the medication I've been prescribed?
Click on the name of the medicine and you will be taken to more information.
Thu, Jan 10, 2019 at 11:40 AM
How do I know when I need a refill?
We're working on new features to notify you when you need a refill or your next prescription. In the meantime, you can see how many refills are left. Wh...
Thu, Jan 10, 2019 at 11:40 AM